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A central authentication platform in the OZG environment

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Online Access Act (OZG) - Implementing digital administration securely and efficiently

The Online Access Act (OZG) obliges public administrations to provide their services digitally. Compliance with basic IT protection according to the BSI plays a central role in this. Implementation requires a high-performance IT infrastructure that integrates modern technologies. Our solution meets the highest requirements in terms of security, availability and user-friendliness.

A customer with special needs and requirements

Our customer - a large public institution that operates with high user numbers and is subject to special security and compliance requirements - was faced with complex requirements.

The following sections show the problems, challenges and objectives of the project and how they were successfully overcome.

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Problem definition

High security requirements increase operational complexity

  • Strict regulatory requirements for security & data protection
  • Complex connections to several external systems
  • Lack of structures for the operation of containerized applications

Implementation is not possible without a stable Kubernetes platform and suitable operating processes.

Goals

Secure digitalization with a future-proof IT infrastructure

✔ Secure & stable application operation
✔ Automated, secure & fast deployments
✔ High availability & performance
✔ Efficient digital processes for users & administration.

A modern, high-performance solution for long-term success.

Man with PC in front of him. The KubeOps dashboard can be seen on the screen.

Our established approach

A secure and powerful Kubernetes platform is implemented from the initial assessment to ongoing operation. By analyzing the technical conditions, the basis for reliable operation is created, ensuring stability, security and efficiency.

Green pictogram with a magnifying glass and cogwheels, symbolizing the analysis phase

Analysis phase

  • Infrastructure analysis: Evaluate existing infrastructure and technical challenges
  • Service gap analysis: record existing IT services, identify missing ones
  • Compliance requirements: Define customer, BSI and legislative requirements
  • Requirements gathering: Gather requirements from the ministry, software manufacturer and interface provider
  • Stability & SLAs: Coordinate stability requirements, define SLAs with stakeholders
Green pictogram in the form of a list with a pen, symbolizing the definition of requirements.

Definition of requirements

  • Target solution: Consider stability and compliance requirements
  • Operating processes: Define application integration according to the ITIL standard
  • Project organization: Define structures and processes for implementation
  • Operating model: Develop a secure model with clear interfaces
  • Service gaps: Determine measures to close missing services
Green pictogram in the form of a code and an X and a hook. Above this is a cogwheel. This is intended to symbolize the development phase.

Development phase

  • Platform: Building a highly available, sovereign KubeOps Kubernetes platform
  • Deployment: Automated, staging-compliant processes with Kosi and KubeOps Hub
  • IT integration: Integrate Oracle, SIEM, SOC, logging, monitoring
  • External connection: Integrate systems from the OZG environment
  • Additions: Implement live cockpit for monitoring and statistics
Green pictogram with a light bulb and a cogwheel, symbolizing the handover to operations with arrows going in a circle.

Operational business

  • Application operation: Complete takeover in the customer data center
  • Support: 2nd/3rd level according to availability requirements, liaison with manufacturers
  • Monitoring: Monitor stages with logging, monitoring and alerting
  • Scaling: Expand user base to several million users
  • Tests & audits: Regular load tests, monitoring of basic protection audits

Customer success & added value

Results achieved

  • Stable and secure operating environment as a central component of the digital solution

  • Developed key figures and KPIs demonstrate improved system stability

  • Faster deployment cycles thanks to optimized processes

User added value

Repeatable, checksum-verified CI/CD processes in air-gapped environments

Operational responsibility lies with the specialized service provider

Resource savings, through Managed Kubernetes Service

Effects

Ensuring continuous platform operation for secure authentication

Scalable operating structure for future digitalization initiatives

Reduced administrative workload and more efficient use of resources

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